Frequently Asked Questions

Q: What is your privacy policy?
A: Weatherstrip Special respects the privacy of all its online visitors.
Online Ordering Privacy -- We collect personal information when an order is placed only for the purpose of fulfilling your order. Personal information, including bank account and credit card information, is NOT stored nor retained on any of Weatherstrip Special's servers or its websites. (This makes it impossible for hackers to get this information if they successfully hack this site.) No information collected through Weatherstrip Special's online ordering process is ever sold, rented or given to any party outside of Weatherstrip Special. You will never be contacted by outside marketers or retailers as a result of ordering from Weatherstrip Special.

Q: Do these seals have clips and molded ends?
A: Yes, they have all the clips, molded corners and molded ends where applicable.

Q: What is the name of your business?
A: It's a bit unusual, but the name of our business is "Weatherstrip Special". That's the name on our business license and in the telephone directory.

Q: What is your return policy?
A: We offer a generous return policy. If you need to return a product to us, please call us toll-free at:


Our return policies are as follows:

1.Merchandise returned in new condition will receive a full refund minus the shipping cost.
2.All returned merchandise must be received within 365 days from the purchase date shown on the sales receipt.
3.If you paid for your order by credit card, your refund will be issued as a credit to your card account. If you paid for your order by Paypal, your refund will be issued to your Paypal account. If you paid for your order by check or money order, your refund will be issued in the form of a check payable to you.
4.If the product you received is defective or was not the correct product that you ordered, please return it for an exchange or a full refund of the product price plus the shipping cost.

Q: Do you sell window felt kits?
A: Yes, we do.

Q: What does /pr behind the price mean?
A: It means per pair (one left and one right).